krikya FAQ

Yes. krikya encrypts all data using SSL (Secure Socket Layer) technology, so your name, mobile number, payment details, and login credentials are not exposed to third parties. Once the site loads, a padlock icon in the browser's address bar confirms the connection is secure. To learn more about how your data is handled, read the krikya privacy policy page.

Many clone or fake sites are created that look just like the real one. Before every visit, check the browser's address bar carefully — memorise the correct domain and bookmark it. If the spelling is even slightly different (e.g. "krik-ya" or "krlkya"), it is fake. Do not log in by clicking a link; type the address directly or open it from your bookmark.

A good password has at least 12 characters and combines uppercase letters (A–Z), lowercase letters (a–z), numbers, and special characters (!, @, #). Avoid easy passwords like your name, date of birth, or "123456". Do not use your krikya password on any other site — keeping a separate password for each site reduces risk significantly.

Change your password immediately and make the new one completely different from the old one. Then contact krikya's 24/7 live chat support and report the suspicious activity — they will review the account and take the necessary protective steps. Also run a malware scan on the device you use to access the account.

Yes. All documents uploaded for registration and identity verification are stored on encrypted servers. krikya does not sell this information to third parties or use it for advertising. To learn in detail how your data is used, read the krikya privacy policy, and contact the support team if you have any questions.

When you open an account for the first time and make a minimum deposit of ৳200, krikya automatically adds a 150% welcome bonus. Example: a ৳1,000 deposit earns a ৳1,500 bonus, bringing your balance to ৳2,500. The maximum bonus you can receive is ৳15,000 (which requires a deposit large enough to reach that cap at 150%). No separate code is needed — the bonus is added on your first deposit.

Every bonus on krikya has a set expiry period, counted from the day the bonus is received. If wagering is not completed within that time, the bonus and any winnings earned from it are forfeited. Specific expiry details are available on the krikya terms and conditions page — read it before accepting a bonus.

A wagering requirement means you must place bets totalling a set multiple of the bonus amount before you can withdraw winnings earned from that bonus. On krikya this is 20 times the bonus. Example: if you deposit ৳1,000 and receive a ৳1,500 bonus, the wagering requirement is ৳1,500 × 20 = ৳30,000. Once that total is wagered, the bonus winnings become withdrawable.

Generally, krikya slot games and most casino games contribute fully to wagering. However, some live casino table games may contribute partially or not at all. Cricket and sports betting may not be included in wagering requirements. Check the Terms and Conditions for the exact list, as each bonus may have different terms.

Yes, krikya allows you to cancel a bonus while it is active. Keep in mind — cancelling a bonus will remove the bonus balance and any winnings earned from that bonus. Only the remaining amount of your original deposit will be retained after cancellation. Contact live chat support for the cancellation process — they will guide you step by step.

To receive the maximum bonus of ৳15,000 from krikya's 150% welcome bonus, you need to deposit ৳10,000 or more. Example: A deposit of ৳20,200 gives a bonus of ৳15,000, bringing the total balance to ৳35,200, with a wagering requirement of ৳15,000 × 20 = ৳3,00,000. Once the bonus cap is reached, additional deposits do not add any further bonus.

Yes. krikya's website is built with a mobile-friendly design, so you can open it directly in Chrome or Safari and use all games and payment features. Deposits, withdrawals, live casino, and krikya cricket betting all work equally well in the browser. However, using the app may load slightly faster.

Session data is stored on krikya's game servers. If you reconnect and log back in, you will see your game state as it was. Any ongoing round in a slot or live game is settled on the server, so the game result is not affected by a disconnection. If you notice any discrepancy, contact support right away.

First, clear your browser's cache and cookies. In Chrome, you can do this from Settings → Privacy and Security → Clear Browsing Data. Then refresh the page, and if the issue persists, restart your device. If you are using a VPN or proxy, turn it off — these can often slow down page loading.

On Android, open krikya in Chrome, tap the three-dot menu at the top right, and select "Add to Home screen". On iOS, open it in Safari, tap the share icon at the bottom, then select "Add to Home Screen". This lets you use the site like an app without typing the address every time.

Yes, the krikya App is available for both Android (APK) and iOS. The app must be obtained through official channels. Using the app gives you notifications and games may load slightly faster. Contact the support team for more details about the app.

The minimum withdrawal amount at krikya is ৳1,000. Withdrawal requests below this amount are not accepted. This minimum applies to all mobile wallets including bKash, Nagad, and Rocket. Before withdrawing, check your withdrawable balance, as bonus balance cannot be withdrawn until the wagering requirement is completed.

The standard withdrawal processing time at krikya is 10 to 45 minutes. This timeframe applies to all three methods — bKash, Nagad, and Rocket. Occasionally it may take slightly longer due to banking activity, but it generally does not go beyond this. If you wait more than 45 minutes, contact live chat.

Yes. krikya's payment system runs 24 hours a day, 7 days a week. You can request a withdrawal at 2 AM or on Friday and Saturday, and it will typically be processed within 10–45 minutes. If any request gets stuck, the support team is available at all times to help.

"Pending" means the request is under review. If it remains pending after 45 minutes, contact krikya live chat and provide your transaction ID. In some cases, a withdrawal may be held if account verification is incomplete — in that case, support will let you know the next steps.

To withdraw winnings from a bonus, you must first complete the wagering requirement. Once wagering is done, your withdrawable balance in the krikya account will be updated, and you can withdraw ৳1,000 or more as normal. If you are unsure, ask support to check your balance status.

krikya currently supports three mobile wallets for withdrawal: bKash, Nagad, and Rocket. Rocket is the mobile wallet of Dutch-Bangla Bank. When withdrawing, use a wallet number registered in your own name — sending to someone else's number is not safe and may cause processing issues.